Returns and Refund policy

By making a purchase you're demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). if you decide to purchase our product, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products.

You may return, only products that are damaged, defective or unopened, unused and re sellable products, within 15 days of receiving delivery, for a refund or product credit. If there is a problem with any products you receive, you must notify us within 48 hours of receiving the product or we will not be able to know if it was stored correctly or broken after delivery. If we have agreed to refund or credit you for a product, we will reimburse the return shipping cost if the return is a result of our error (you received an incorrect item or damaged item)

**Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any products that has been opened or used **

 

Return process:

1)Email us at support@mngcbd.com ASAP to alert us that you will be returning your unopened MNG product within 15-day time limit.

2)Once you have shipped your product back to us - please also email the tracking number to  support@mngcbd.com  So we can keep an eye out for it.

3)Once we receive your package back at our facility and can confirm its conditions, we will then issue a full refund for the unopened product and email you a confirmation.

We will only accept returns and refunds from purchases made on MNG’s website

 

If you have any questions regarding our return policy please email us at support@mngcbd.com